Watchdog and gym contracts

>I was surprised to see the BBC Watchdog programme featuring the challenges members have in quitting their health club (gym) last night. The programme featured Esporta back in March of this year and they have targeted the industry again. This week they focused on Fitness First, where they found the membership term on contracts had been altered. It was not clear how contracts had been altered, but the inference was that over-zealous sales staff may have played a part. They also featured a member whose membership was not suspended (she was recovering from a tumour), even after supplying a doctor’s note. Fitness First stated they will now be working with the Plain English campaign to make their gym contracts easier for members to understand.

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